Frequently Asked Questions
Order Processing Times
Order processing typically takes 2-3 days, but we understand the importance of timely delivery, especially as Ramadan/Eid festivities are only for a month. Our team is working hard to process orders as quickly as possible (on the same day!) to ensure you receive your items without delay. Thank you for your patience and support!
Shipping Method
We offer Canada-wide shipping at a flat fee of $13.50, with delivery expected within 3-8 business days. For faster service, choose our express option at $25 for 2 business day delivery for all of Canada.
We aim to provide reliable and affordable options to get your order to you as quickly as possible! For express option, we will aim to have the order processed the same day (if ordered before 12pm EST) it is ordered so you can receive your products faster.
You will receive a tracking number from the courier and we will update your order status page from our website once your order has been shipped. Please be sure to check your email for updates and stay informed about your delivery status!
Return Policy
Due to clearance pricing, all items are final sale. Thank you for understanding!